RED CARPET PRO WASH
Privacy Policy
Effective Date: March 23, 2026
Last Updated: March 23, 2026
1. Introduction
Red Carpet Pro Wash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at redcarpetprowash.com or contact us for pressure washing services in Troy, Edwardsville, Maryville, Collinsville, and surrounding Illinois communities.
By using our website or submitting a quote request, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
We may collect the following types of personal information:
Name, phone number, and email address submitted via our quote request form
Service address and property details you provide
Payment information (processed securely through third-party payment processors)
Communications you send us via phone, email, or text message
Browser type, IP address, and pages visited (collected automatically via cookies)
3. How We Use Your Information
We use the information we collect to:
Provide quotes, schedule services, and fulfill your service requests
Send appointment reminders, follow-up messages, and satisfaction check-ins
Send marketing and promotional messages if you have opted in to receive them
Improve our website and customer experience
Comply with legal obligations
4. Text Message Communications
By checking the consent box on our quote form, you agree to receive text messages from Red Carpet Pro Wash. We offer two types of text communications:
Non-marketing messages: Appointment confirmations, reminders, and service updates. Message frequency varies.
Marketing messages: Promotional offers, discounts, and service announcements. You will only receive these if you opt in separately.
Message and data rates may apply. To get help, text HELP to any message we send. To stop receiving messages, reply STOP at any time. Opting out of marketing messages will not affect non-marketing service communications.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist with scheduling, payment processing, or communications (e.g., GoHighLevel CRM platform)
Legal authorities if required by law or to protect our rights
Any third-party providers we use are required to protect your information and may only use it to perform services on our behalf.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can set your browser to refuse cookies, though some features of our website may not function properly as a result.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal obligations
Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Red Carpet Pro Wash
Troy, Illinois
Phone: (618) 400-4846
Email: [email protected]
Website: www.redcarpetprowash.com